Make a Claim

Submit your claim here and find guidance on how to complete the form and what to expect.

Regarding missed departures

Our Missed departure component will reimburse if you are delayed on the way to the airport due to unforeseen events and can not reach the latest check-in time specified by the airline or airport. Here we reimburse necessary and reasonable additional costs to arrive at your final destination.

Note that none of our insurances cover personal delays, missed departures or missed connecting flights that occur as a result of a queue at a passport or security check at the airport.

Before you complete the claim form:
FAQ